When people make requests of you, how do you respond? Often, people can become very upset, angry – even irate - when asked for favors; when people at work ask you to do things or to take on projects; when family asks questions that are intrusive; when neighbors ask to borrow; or kids ask you to [...]
Do you apologize for anything and everything? Do you apologize for things that are completely out of your control? How about apologizing for other people’s behavior? Do you tend to apologize just to see if the other person will apologize? An apology can be a very cathartic act. It can mend fences and build bridges. [...]
As a practicing RN, I recently hurt myself at work. I was sharing with someone my story when they immediately started talking about themselves – “I had two surgeries on my back. You don’t need to tell me about back pain.” Then why did you ask?! Did you ever have this happen to you? You [...]
It is an essential and basic human need. And often gets overlooked. There is nothing more important for every human interaction. Have you guessed it yet? Aretha Franklin sang a song about it. Yup, it’s R-E-S-P-E-C-T. When people feel respected, they feel valued. And when people feel valued, they feel that they matter, which improves [...]
Some nurses are intimidated by families or doctors. Many adults continue to be intimidated by their parents. Some people are intimidated by people in authority. Who – or what – intimidates you? Interestingly, many people will find themselves intimidated by a particular person such as a boss or person with a particular title – the [...]
 |
 |
 |
|
||
 |
|
 |
|
||
