A staff member doesn’t handle a problem with a customer well, and you, as the manager, are upset. You think to yourself, “Why on earth would he do such a thing? Doesn’t he know better? He should know that’s not how to deal with a customer!”
Your young child is playing upstairs. You decide to go [...]
Do you interrupt?
Do you formulate a reply while the person is still speaking?
Do you finish the person’s sentence for them?
Are you busy doing something else while someone is speaking to you?
Are you fully present or are you thinking about what’s for lunch or the tasks on your to-do list?
Are you focused on having an answer [...]
Do you look for what is positive or negative? Do you expect negative outcomes?
Notice the little comments you make throughout the course of your day. These little comments perpetuate the unhappiness and pain you experience each day.
Cynicism is a form of anger. It represents a general mistrust of the motives of others.
With cynicism, you take [...]
LAST CHANCE! Register NOW for the upcoming teleclass series.
This teleclass will not be offered again in 2010.
If you are interested in learning the 7 Keys to Successful relationships, then register today!
When? Thursday evenings from 7-8pm Eastern Time beginning January 28th and continuing 2/4, 2/11, 2/18
How much? Only $77 per person
What will you learn?
Transcend conflict when [...]
How often during your day do you think of yourself when speaking with others?
It might sound like this:
“I wouldn’t have thought of that.
“Would I do something like that?
“What would I do…?
“I can do better than that.
“How would I handle that?”
It’s all about YOU YOU YOU.
Throughout your day, you evaluate YOU against the actions of others [...]
In order to accommodate the demand for this teleclass, we pushed back the start date to January 28th. To reserve your spot, visit http://amazingrelationships.eventbright.com and register TODAY!
Registration is now OPEN!
What does it take to Create Amazing Relationships at work and in life?
Most of us have our fair share of struggles with conflict and pain [...]
Ok, so you turn the calendar to a New Year and suddenly you think something should change. You’ll get those pesky 20 pounds off once and for all! Or you’ll definitely get promoted or change jobs this year. Or perhaps this is the year you will have a better relationship with your spouse – or [...]
Registration is now OPEN!
What does it take to Create Amazing Relationships at work and in life?
Most of us have our fair share of struggles with conflict and pain in our relationships. We may avoid confrontation which causes resentment and anger to build, and creates distance in our relationships. Some of us focus more on [...]
Greetings!
With your rich feedback, we have developed a four session teleconference series titled “Creating Amazing Relationships.” The series starts on Thursday, January 21, at 7 PM – 8 PM and will continue for the next three Thursday evenings: January 28, February 4 & the 11th.
The topic seems so important and there is so much interest [...]
We have had an overwhelming response to the announcement about the new TeleClass series “Creating Amazing Relationships”.
On one hand, we are very happy about the phenomenal response.
But on the other hand, we are in a little bit of a bind and could use your help.
It’s clear that everyone wants us to create a series that [...]
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